Basic Truth


Users shouldn’t rely on memory.

Senior Reality


Your engineers and PMs shouldn’t rely on memory either.

If implementation depends on:

  • “We discussed this once”

  • “It was in a call”

  • “I think we agreed…”

You’re designing ambiguity.

Senior Move


Externalize decisions visibly.

Today’s Action


Document one recent decision that currently lives only in Slack or someone’s head.